As our FTTP Marketing Executive, the role will be responsible for creating, implementing, and developing the Freedom Fibre Limited (FFL) marketing strategy. You will be an expert in best practise in social media platforms, oversee and co-ordinate all marketing and update communications. Able to create content which generates interest via website and social media platforms. You will report marketing campaigns performance and drive continuous improvement activity to ensure an excellent customer experience. You will play a key role working in partnering with our Communication Providers to ensure we meet our connections targets. You will have a range of responsibilities including managing marketing messages on our Freedom Fibre website and all social media platforms, along with the ability to keep the resident informed as when our network will go live in their area.
Social media management – Working closely with Customer Operations Director & Chief Delivery Officer to devise and implement social media strategy and marketing calendar.
Creation of daily/weekly content appropriate to post across all social platforms.
Liaise with service operations for story generation to use across all platforms.
Alongside the written content, you will take a main role in producing video, photography and media to promote our company.
Increase our online presence and visibility and engage with our target audience.
Digital advertising, you will manage Google and Facebook advertising, as well as other Pay Per Click (PPC) platforms.
Search Engine Optimisation (SEO) and Digital PR – Monitor and maintain SEO positions though website content and digital outreach.
Lead the Digital PR, and influencer outreach marketing.
Customer Operations Director
Good communication, organisation and team working skills.
Previous experience of influencer engagement and management
Customer focused with a professional outward attitude.
Be able to communicate effectively and professionally with internal and external clients.
Time management – the ability to manage time and prioritise tasks.
Experience & Qualifications
Working within Telecoms, specifically Fibre related products.
Deep platform knowledge of all the established social platforms (LinkedIn, Facebook, Instagram, Twitter and emerging channels (TikTok & SnapChat).
Experience in delivering social reporting on analytics and insights and are confident with analytics tools.
Demonstrate previous experience creating and implementing a marketing strategy & calendar and increasing a client’s following and engagement rates.
Self-motivated and someone who can confidently share and implement their knowledge and ideas within this role and to the team.
Exceptional accuracy and attention to detail is essential.
Create social media platforms where we can engage with our existing, new, and potential clients.
Our ideal fit
Someone who is a team player, they must be willing to get their sleeves rolled up from time to time in order to take this business from what is a start-up to one that is an industry leader. They must enjoy presenting data in a readable format along with ensuring attention to detail.
Working with Freedom Fibre
We operate in a relaxed and industrious atmosphere. You will be encouraged to speak out and contribute wherever you feel you have something to offer. We are flexible with working hours so you can enjoy a relatively stress-free commute or work from home to create the best possible work/life balance, that suits you and Freedom Fibre.
We offer an attractive package including bonus, generous pension, private health care and flexible working along with other benefits.
Freedom Fibre is an equal opportunity employer
We are committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential, without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Place of work
The place of work will be offices in Irlam, near Manchester.