As Special Operations Manager, you will own and manage a specific part of an essential build cycle. In doing so you will be responsible for managing a team that ensures Freedom Fibre succeeds in its corporate objectives in providing fast and reliable fibre to everyone.
You will be responsible for managing the Special Operations Engineering function within the Company owning the completion of specific build tasks including but not inclusive of:
The deployment of Powered Street Cabinets including Civils, Power (DNO & Meter) and Commissioning activities to assist in the handover of furniture to Network Engineering teams. Your team will provide the “boots on the ground” to ensure that all tasks are completed on time and that all Quality Assurance measured are achieved.
Supporting the Project Manager in the delivery of backhaul and backbone optical infrastructure including managing third party Engineers to create our spine network, connecting Active Cabinets to the network.
Providing Engineering resource for MDU Build on L2C basis including forecasting resource, scheduling, and completion of build activities to release MDUs for sale in line with the MDU Build Manager.
Supporting the Build Assurance team in providing overflow Engineering resource to enable testing and Quality assurance of areas being released in line with company objectives.
To do this; you will lead a team that is geared towards success. Leading by example will be key and no day is likely to be the same, your experience in managing functions, people and championing excellence will support our goals and helps us to change the way we think about things, challenging convention and attracting the best talent.
Tenacity is key within this role with the ability to self-motivate, you will also be responsible for managing data in accordance with compliance standards and reporting into the wider business on a regular basis.
You will own relationships with key strategic internal and external stakeholders, supporting your team to ensure engagement with stakeholders yields improvements and results where necessary.
Creating and owning documents and processes that provide guidance and structure for the wider business owning the function
Team management, delegation of tasks and managing people, leading a team in the mould of the business
Highlighting priorities that will have a direct impact on deliverables for the team working with the wider organisation to ensure swift action is taken to reduce inefficiencies and increase customer satisfaction
Own internal and external stakeholder relationships
Proactively monitor and pursue overdue tasks ensuring minimal disruption within the business
Provide reports to the wider business on progress/development and issues
Risk mitigation, looking for ways to reduce chances of failure and implementing change structure & protocols to inhibit
Project Manager (ACs, MDU & Wayleaves)
Skills and Experience
Experience within the telecoms industry or similar services industry
Extensive experience in role/field is desirable but not essential
Previous people management experience is desirable understanding how to develop people, manage a team efficiently and drive results
You should be proficient in Microsoft packages including Excel/Word/PowerPoint/Visio & Project
Experience with planning tools such as QGIS or APX is also desirable
Experience working to demanding delivery timescales and the confidence to challenge convention
Desire to develop a new area and mould it into a sustained area of the business
Wanting to achieve positive results that support the business
Keen eye for detail in the Engineering function to spot deficiency and identify solutions
Be adaptable in a rapidly growing business
Excellent communication and organisation skills with the ability to talk to various levels
Attention to detail and a persistent approach to following up enquiries with tenacity to drive delivery goals
Self-motivated to lead by example
Thinks outside the box
Our Ideal Fit
Someone who is a team player and willing to get their sleeves rolled up from time to time in order to take this business from start-up to industry leader.
Working with Freedom Fibre
Freedom Fibre offers the chance to grow as a person and in a professional capacity and prides itself on a sustainable work environment that provides flexible working and support throughout the entire business.
We operate in a relaxed and industrious atmosphere where you’ll be encouraged to speak out and contribute where ever you feel you have something to offer. Our offices are open from 07:00 through to 19:00 and we are happy to be flexible with working hours so you can enjoy a relatively stress-free commute or work from home to create the best possible work-life balance that suits you and Freedom Fibre.
We offer an attractive benefits package including bonus, generous pension, private healthcare and flexible working along with other benefits.
Freedom Fibre is an Equal Opportunity Employer
We are committed to being a successful, caring and welcoming place for all employees.
Place of Work
The place of work will be our offices in Irlam, near Manchester.