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Check your postcode to find out if our lightning-fast, full-fibre broadband is available at your address now, or if it’s coming soon.

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Customer Careline

If you have any general questions about our network build, the benefits of full-fibre, or the installation process that aren’t answered on our information and FAQ pages, please use the form below to contact our Careline Team.

Pole Queries

For queries about the installation of new telegraph poles, please head to our FAQ page and you should find the answers you're looking for.

Press enquiries

Journalists can contact the Freedom Fibre media team during office hours (Mon – Fri, 08:30 – 16:30) by emailing pressoffice@freedomfibre.com.

Suppliers

If you would like to speak to us about becoming a supplier, build partner, or other collaboration, please email info@freedomfibre.com and we will direct your query to the right person.