Limited time offers – open only when advertised within specified dates

New customers only.
Only valid when submitting your details via the Freedom Fibre website between specified dates.
Valid if the Freedom Fibre network is available at the submitted address and upon successful connection to the network on or before a specified date with one of our ISP partners.
In the event of a failed installation, the voucher is payable at Freedom Fibre's discretion.
Incentives are paid in the form of Amazon vouchers and are not exchangeable for cash.
The Amazon voucher is sent at least 30 days after the successful installation date by email to the email address provided via the Freedom Fibre website.
Cannot be used in conjunction with any other offer.
One voucher per address.
Amazon vouchers come with their own T&Cs that can be viewed here.

Stoke-on-Trent City Council Employee Reward

Eligibility & Registration
The scheme is open to current Stoke-on-Trent City Council employees (“Participants”) only who reside in an area connected to the Freedom Fibre network. To participate, employees must register and place their full-fibre broadband order through the dedicated staff link that has been provided.

Incentive Qualification

Participants will be eligible for the £100 reward after successfully connecting to the Freedom Fibre network via one of our ISP partners and maintaining the service for a minimum of 30 days following installation.

Reward Payment

The £100 reward will be paid 30 days after successful installation and confirmation of the qualifying period. Rewards will be issued in voucher form via our reward partner, Buyapowa and are not exchangeable for cash. Available vouchers are Amazon, Tesco and UberEats.

Failed Installations

In the event of a failed installation, the incentive may be withheld at the discretion of Freedom Fibre.

Order Requirements

To qualify for the reward, Participants must place their broadband order using the dedicated staff link. Orders placed without using this link will not be eligible for the reward.

Offer Conditions

This offer cannot be used in conjunction with any other promotion or discount. Only one reward per household is permitted. No cash alternative is available. Rewards may be subject to separate terms and conditions depending on the form in which they are issued.

Data Protection

Participants’ personal data will be collected, stored, and processed solely for the administration and assessment of this reward scheme. Freedom Fibre Ltd will comply with all applicable data protection laws.

Right to Amend or Withdraw

Freedom Fibre reserves the right to suspend, cancel, or amend the scheme and/or review and revise these Terms & Conditions at any time without prior notice. By continuing to participate after any changes, Participants are deemed to have accepted the updated Terms & Conditions.

Staff referral programme – open all year round

People can participate by registering their name and email address at https://freedomfibre.com/staff. Upon registration, you will become a referrer (“Referrer/s”) and will be given a unique web link to share with friends and family who are not already Freedom Fibre Networks customers (“Friends”) and who are happy to receive the link from you.
Incentive payment is dependent upon successful connection to the Freedom Fibre network with one of our ISP partners for a minimum of 30 days.
The referral programme is not available to Freedom Fibre Ltd, Lila Connect or third party contractor staff who receive sales commission from Freedom Fibre Ltd or Lila Connect.
In the event of a failed installation, the incentive is payable at Freedom Fibre's discretion.
Incentives are paid in the form of Amazon vouchers, Uber vouchers, or Tesco Vouchers and are not exchangeable for cash.
Friends must use the link to register their details and make a Qualifying Purchase, any order placed without the referral link will not be eligible for a reward.
Cannot be used in conjunction with any other offer.
One voucher per address.
No cash alternative.
Vouchers come with their own T&Cs.
Referrers' and referees' ("Users") personal data will be collected, stored and processed for the purposes of administering and assessing the Promotion. Freedom Fibre Ltd will comply with all requirements of the Data Protection Act 1998.
Freedom Fibre reserves the right to suspend, cancel or amend the Promotion and / or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Promotion subsequent to any revision of these Terms & Conditions, Users shall be deemed to have agreed to any such new or amended terms.

Staff referral programme - £100 boost offer

For a limited time period (07/11/2025 - 05/01/2026) the referral reward will be boosted to £100.
To qualify the referral must be registered within the limited time period and the installation must be completed by 11/01/2026.
All other referral programme Terms & Conditions detailed above still apply.

£300 Voucher Offer

Offer is available to selected households only.
Eligible households will have been notified of this offer via email.
A £300 Amazon voucher will be paid 30-days following a successful installation.
Installation must be completed before 31st January 2026.
No cash alternative.
Vouchers come with their own T&Cs.

Our ISP partners

We are a full-fibre network builder, and we partner with Internet Service Providers (ISPs) to deliver broadband services into homes and businesses. ISP availability may vary in some areas of our network coverage while we work to onboard them and/or as we roll our network out into new areas. ISP prices and offers are subject to change, and should be checked with them at the time of placing an order. Upon successful connection to the Freedom Fibre network, any enquiries relating to your broadband package and services, speeds, pricing, and contracts, should be directed to the ISP signed up with.

Terms & Conditions

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