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Property Owners

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Tenants & Wayleaves

 

What is a wayleave?

A wayleave is a simple agreement between a freeholder of a property/piece of land and us, Freedom Fibre. 

When do we require a wayleave?

A wayleave is a legal requirement when we will need to access private land. It allows us to install, use, keep, substitute, repair, maintain, upgrade, and replace our telecommunications equipment.

Who needs to be party to a wayleave?

The owner as freeholder of the land/property and Freedom Fibre will need to be party to an agreement. In the case of a tenanted property, the landlord will need to be party to a wayleave.

How do I assist the progress of my fibre installation?

We will require your help to contact your landlord, please click here to complete our form to provide their contact information. 

What happens after I’ve provided my landlords information?

We will liaise with your landlord to secure a wayleave agreement. Once we have your landlord’s permission, we will provide them with an installation date. Your landlord can get in touch with the wayleaves team by emailing wayleaves@freedomfibre.com.

How long does the wayleave process take?

Timescales vary depending on a landlord's requirements. Typically network builds can take between 12- 16 weeks to be granted with the necessary consents, however if a build is more complex the timescales can take considerably longer. We will keep your landlord updated at every stage along the way. If you are a tenant, please contact your landlord for an update on any progress as unfortunately we can only liaise with them and will not respond directly to tenants. Every effort will be made to obtain a wayleave at the earliest opportunity.

 
 
 
 
 
 
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PRICES &
ORDERING

In partnership with TalkTalk, our network will give you access to average broadband speeds of up to 500Mb/s. TalkTalk provides affordable and competitive pricing. You can discuss the pricing and contract options at the time of placing an order. 

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INSTALLATION: WHAT TO EXPECT   

Our new full-fibre network connects directly to your property. To make this connection, we’ll need to send one of our friendly engineers to your property.  Learn more about how we work, so you know what to expect.

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DCMS VOUCHER SCHEME

145 Mb/s average download speed

The build of new full-fibre networks is supported by the Department of Digital, Culture, Media and Sport (DCMS). Their UK Gigabit Voucher Scheme helps fund some of the substantial build costs so we can bring you this new ultrafast broadband technology.   

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COPPER NETWORK RETIREMENT

Our new network is set to replace the old copper networks to bring you much faster speeds, greater connectivity and increased reliability. This new technology also ensures you’ll be ready for the future digital world as old services are retired.