Supporting gigabit-capable broadband technology in rural areas
The build of new full-fibre networks in rural areas is ssupported by the Department of Science, Innovation and Technology (DSIT). Their UK Gigabit Voucher Scheme helps fund some of the substantial build costs of bringing gigabit-capable broadband to hard-to-reach areas.
If your home is eligible for a voucher under the scheme, you will receive an email from the DSIT requesting approval for you to pledge your voucher to Freedom Fibre. If you receive an email, it’s really important that you approve this, as it enables us to bring full-fibre to your property.
Not all homes are eligible for a Rural Gigabit Voucher. Only those homes eligible will receive an email requesting approval to pledge a voucher. The vouchers are free, but Government terms and conditions apply.
Please note that these vouchers are only redeemable by a network provider and have to be approved by DSIT as part of a funding application submitted by Freedom Fibre. They can only be claimed by a network provider once the service has gone live.
WE'RE HERE TO HELP
If you have any questions regarding the benefits of full-fibre to your home or what’s involved with an install, please click here and use our form to contact our Careline Team.
If you’d like to discuss broadband packages or book an installation to connect your home or business to our network, please contact TalkTalk’s sales team on 0800 049 0182 (residential) or 0800 131 3000 (business).
For any enquiries relating to billing or to report a service fault, please contact TalkTalk’s customer service team on 0345 172 5139.