"Those two gentlemen are a credit to your company. ..”
- Sep 19, 2024
- 1 min read
Updated: Oct 8, 2024
In June of this year two members of your staff came to install the internet at my bungalow.
Now that I have moved into the bungalow, I want to say “Thank You” to the two members of your staff who did the installation & to let you know how good they were.
They were so kind & efficient & went “above & beyond” in helping & explaining everything to me. A company is only as good as the staff it employs & those two gentlemen are a credit to your company. I will have no hesitation in recommending them & your company in the future. Be very proud of your staff, they are an excellent advert for Freedom Fibre.
With grateful appreciation Mary Galloway, Colchester


A company praise story about two helpful staff members says a lot about how much customers value people who solve problems clearly. Telecom service is judged the same way when installation, billing, outages, plan changes, device issues, or account access affect daily life. Fast internet or mobile coverage matters, but the human response during a problem often decides whether customers stay loyal. Awards and coverage claims are only part of the picture. For a broader view of customer sentiment, users may review verizon rating before trusting the polished version.