Freedom Fibre achieves PTC status with Openreach
- Jan 25, 2022
- 1 min read
Updated: Jan 27, 2022
We are extremely proud to have achieved ‘Path to Collaboration’ (PTC) status with Openreach in such a short period of time. This is a testament to the hard work and focus from all of our teams.
Our relationship and collaboration with Openreach is very important to us; receiving this status already is a huge milestone. PTC status with Openreach demonstrates that Freedom Fibre are a ‘trusted and high-performing’ company to work on the Openreach network.
Tony Moore, Chief Development Director at Freedom Fibre comments, “We are delighted to have achieved this award so soon in our journey and all our thanks go to the teams involved for the hard work and dedication they exhibit every day”.
Telecom updates sound technical, but for me the real test is whether the service keeps normal home routines easy. I once had to sort out a connection issue before a family video call, and I wanted a direct answer instead of guessing from account pages. That is why I used Imperial Internet phone number right before dinner, since calling felt faster than waiting around with half the house asking when things would work again. The person on the line helped me understand the next step clearly. For everyday users, that is usually enough: less confusion, no drama, and a normal evening back on track.